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How much a custom CRM costs in Malaysia

What moves the price of a custom CRM in Malaysia, how to estimate it yourself, and the running costs a quote does not show. Includes one public price list.

Mobile app or web app for your team

Should your team use a phone app or a web app? What each does well, what an app costs to publish and keep going, and a short test to decide.

Move from Excel to a CRM without losing leads

How to clean your Excel lead sheets, import them into a CRM, check the numbers match and switch over safely, with a list of what usually goes wrong.

Questions to ask before you sign with a software developer

The questions to ask any developer or software vendor before you sign: scope, price, who owns the code and your data, security, support and how you leave.

Write a one-page spec before you hire a developer

A one-page spec makes quotes comparable and keeps the build on track. Seven parts to write, a worked example for a loan agency and the usual mistakes.

Build or buy a CRM for your agency

How to choose between a ready-made CRM, a loan advisory CRM and a custom build: five tests, a three-year cost comparison and the costs people forget.